Task Analysis

Readings on Task Analysis

• Chapter 8 ("Contextual Inquiry, Task Analysis, Card Sorting") of Mike Kuniavsky's Observing the User Experience. The full text of this book is available through the RIT Library web site, in the Books 24x7 resource.
• Usability Net: Task Analysis
• Goal Mapping Using Task Analysis
• Performa a Task Analysis (read through the subsections on "Perform a Task Analysis" and "Techniques and Methods" )
• The Task Analysis Grid, by Todd Warfel