Readings on User-Centered Design ( 7 February 2007)
- Wikipedia entry on User-Centered Design
- BBC "Glass Wall" document (in MyCourses)
- "User Profiles" from Chapter 7 of Kuniavsky book (in MyCourses)
- IBM Ease of Use Documents: What is User Centered Design, User-Centered Design Principles, and User-Centered Design Process
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