Week 1 Readings: Introduction to CSCW
This week's readings are on "classic" CSCW and groupware definitions and analyses:
- Orlikowski, W.J. (1992). Learning from Notes: organizational issues in groupware implementation.
- Grudin, J. (1994). Computer-supported cooperative work: history and focus.
- Ellis, C.A., Gibbs, S.J., & Rein, G. (1991). Groupware: some issues and experiences. Commun. ACM, 34(1), 39-58.
All can be found in the files section of myCourses.
Also, please read:
Week 2 Readings: Asynchronous Communication
- Anderson, T., & Kanuka, H. (1997). On-Line Forums: New Platforms for Professional Development and Group Collaboration. Journal of Computer-Mediated Communication, 3(3).
- Ducheneaut, N., & Bellotti, V. (2001). E-mail as habitat: an exploration of embedded personal information management. interactions, 8(5), 30-38.
- Erickson, T., & Kellogg, W.A. Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context.
- Fisher, D., Brush, A.J., Gleave, E., & Smith, M.A. (2006). Revisiting Whittaker & Sidner's "email overload" ten years later.
- Shirky, C. (2003). Social Software and the Politics of Groups.
- Smith, M. (1999). Invisible Crowds in Cyberspace: Mapping the Social Structure of the Usenet. In Communities in Cyberspace: Perspectives on New Forms of Social Organization. London: Routledge.
Week 3 Readings: Synchronous Collaboration
PDFs in my Courses:
Bradner, E., & Mark, G. (2001). Social presence with video and application sharing. Paper presented at the ACM SIGGROUP Conference on Supporting Group Work, Boulder, Colorado.
Dewes, C., Wichmann, A., & Feldmann, A. (2003). An analysis of internet chat systems. Paper presented at the 3rd ACM SIGCOMM conference on Internet measurement, Miami Beach, FL.
Herbsleb, J. D., Atkins, D. L., Boyer, D. G., Handel, M., & Finholt, T. A. (2002). Introducing instant messaging and chat in the workplace. Paper presented at the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, Minneapolis, Minnesota.
Lovejoy, T., & Grudin, J. (2003). Messaging and formality: Will im follow in the footsteps of email? Paper presented at INTERACT 2003, Zürich, Switzerland.
Nardi, B. A., Whittaker, S., & Bradner, E. (2000). Interaction and outeraction: Instant messaging in action. Paper presented at the ACM conference on Computer supported cooperative work, Philadelphia, Pennsylvania.
Stevens, R., Papka, M. E., & Disz, T. (2003). Prototyping the workspaces of the future. IEEE Internet Computing, 7(4), 51- 58.
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Available on the web:
Quan-Haase, A., Cothrel, J., & Wellman, B. (2005). Instant messaging for collaboration: A case study of a high-tech firm. Journal of Computer-Mediated Communication, 10(4).
Week 4 Readings: Organizational Collaboration Tools
The following readings can be downloaded from the Content section in myCourses:
Palen, L. (1999). Social, individual and technological issues for groupware calendar systems. Paper presented at the Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, Pittsburgh, Pennsylvania, United States.
Prinz, W., & Zaman, B. (2005). Proactive support for the organization of shared workspaces using activity patterns and content analysis. Paper presented at the Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA.
Rama, J., & Bishop, J. (2006). A survey and comparison of cscw groupware applications. Paper presented at the Proceedings of the 2006 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing couuntries, Somerset West, South Africa.
Redmiles, D., Wilensky, H., Kosaka, K., & de Paula, R. (2005). What ideal end users teach us about collaborative software. Paper presented at the Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA.
Tullio, J., Goecks, J., Mynatt, E. D., & Nguyen, D. H. (2002). Augmenting shared personal calendars. Paper presented at the Proceedings of the 15th annual ACM symposium on User interface software and technology, Paris, France.
Week 5 Readings: Contemporary Social Computing
Readings are available in the Content section of myCourses:
- Sen, S. et al. (2006). tagging, communities, vocabulary, evolution. In Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work (Banff, Alberta, Canada, November 04 - 08, 2006). CSCW '06. ACM Press, New York, NY, 181-190.
- Musser, J. (2006). Web 2.0 Principles and Best Practices. O'Reilly & Associates, Sebastopol, CA.
- Carron, C, Favier, J., and Li, C. (2006). Social Computing. Forrester Associates.