Week 4: Organizational Collaboration Tools

A variety of tools are on the market for enterprise coordination and collaboration. One key aspect of these tools is their ability to handle both calendaring and messaging (e.g. Microsoft Exchange). Another important aspect is tiered access to information based on organizational affiliations.

Week 4 Readings: Organizational Collaboration Tools

The following readings can be downloaded from the Content section in myCourses:

Palen, L. (1999). Social, individual and technological issues for groupware calendar systems. Paper presented at the Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, Pittsburgh, Pennsylvania, United States.

Prinz, W., & Zaman, B. (2005). Proactive support for the organization of shared workspaces using activity patterns and content analysis. Paper presented at the Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA.

Rama, J., & Bishop, J. (2006). A survey and comparison of cscw groupware applications. Paper presented at the Proceedings of the 2006 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing couuntries, Somerset West, South Africa.

Redmiles, D., Wilensky, H., Kosaka, K., & de Paula, R. (2005). What ideal end users teach us about collaborative software. Paper presented at the Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA.

Tullio, J., Goecks, J., Mynatt, E. D., & Nguyen, D. H. (2002). Augmenting shared personal calendars. Paper presented at the Proceedings of the 15th annual ACM symposium on User interface software and technology, Paris, France.